Effective Date: October 1, 2018
Last Updated: August 25, 2026
At iPREP (“iPREP,” “we,” “our,” “us”), we respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our websites, learning platforms, courses, products, services, and related features (collectively, the “Services”).
1. Information We Collect
We may collect the following categories of information:
| Category | Typical Data | Purpose |
|---|---|---|
| Account & Purchase Data | Name, email address, billing or contact information, account details, and purchase information | Create and manage accounts, process purchases, deliver Services, communicate with you, and provide support |
| Payment Data | Transaction identifiers, payment status, and limited payment-related information provided by payment processors | Complete, verify, and manage purchases |
| Usage & Device Data | IP address, browser and device information, pages or features used, activity data, referrer, general location, and similar technical information | Security, diagnostics, analytics, fraud prevention, and improving the Services |
| Communications & Support Data | Messages, emails, support requests, feedback, and other communications with us | Respond to inquiries, provide support, and improve our Services |
| AI Interaction Data | Messages and other content submitted to AI-powered features, AI-generated responses, related interaction history, and associated technical data | Provide AI-powered features, preserve interaction history, provide support, and perform technical and quality assurance |
| Cookies & Advertising Data | Cookie identifiers, advertising identifiers, campaign and referral data, and information about interactions with our Services | Analytics, advertising, campaign measurement, and improving our Services |
Payments are processed by third-party payment providers. iPREP does not directly store full payment card details or payment-account credentials.
We seek to collect only personal information reasonably necessary to operate and provide our Services and for the purposes described in this Policy.
2. Legal Bases for Processing
Where applicable law requires a legal basis for processing personal information, we may rely on one or more of the following:
- Performance of a contract – to provide courses, products, and Services you request or purchase.
- Legitimate interests – including operating and improving our Services, providing support, preventing fraud and abuse, performing technical and quality assurance, and marketing our Services where permitted by law.
- Consent – where consent is required for particular processing activities.
- Legal obligations – to comply with applicable legal, tax, accounting, regulatory, or court requirements.
3. How We Use Your Information
We may use personal information to:
- Provide, maintain, and improve our Services and course content.
- Create and manage user accounts.
- Provide AI-powered features and maintain interaction history.
- Process, confirm, and manage purchases.
- Send transactional and service-related communications.
- Provide customer and technical support.
- Analyse usage, performance, and user experience.
- Perform technical and quality assurance.
- Prevent fraud, misuse, security incidents, and other harmful activity.
- Measure and improve our marketing and advertising.
- Send marketing communications where permitted by law and subject to your choices.
- Comply with legal obligations and protect our rights.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those messages.
4. How We Disclose Information
We may disclose personal information to:
- Service providers that support functions such as hosting, payments, communications, analytics, customer support, security, and AI-powered features.
- Analytics and advertising partners that help us understand use of our Services, measure campaigns, and deliver or improve advertising.
- Authorities, regulators, or courts when disclosure is required by law or reasonably necessary to protect legal rights or safety.
- Business successors in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
Authorized iPREP personnel may access conversations and other interactions with AI-powered features when reasonably necessary to provide customer support, investigate technical issues, and perform technical and quality assurance.
We do not sell personal information for monetary consideration.
5. Cookies & Similar Technologies
We and our service providers may use cookies and similar technologies for purposes including:
- Enabling essential website and account functionality.
- Remembering preferences.
- Understanding how our Services are used.
- Measuring performance and improving user experience.
- Measuring advertising effectiveness and delivering relevant advertising.
The specific technologies and providers we use may change over time.
You can control certain cookies through your browser settings and through any privacy or cookie controls made available on our Services. For additional information, see our Cookie Policy.
6. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including providing our Services, maintaining accounts and interaction history, complying with legal and accounting requirements, preventing fraud and abuse, resolving disputes, and enforcing our agreements.
Retention periods may vary depending on the type of information, how it is used, legal requirements, and operational needs.
When an iPREP account is deleted, the associated AI interaction history is also deleted as part of the account-deletion process. Certain information may remain temporarily in backups or systems operated by service providers where reasonably necessary for legal, security, technical, or operational purposes.
When information is no longer reasonably required, we take appropriate steps to delete, anonymize, or otherwise handle it in accordance with applicable law and our operational requirements.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
If a security incident requires notification under applicable law, we will provide the required notifications within the legally required timeframe.
8. International Data Transfers
iPREP and the service providers we use may process personal information in countries other than the country in which you reside.
Where required by applicable law, we use appropriate safeguards or lawful transfer mechanisms for international transfers of personal information.
9. Your Privacy Rights
Depending on where you live, applicable privacy laws may give you rights regarding your personal information, including the right to:
- Access information we hold about you.
- Correct inaccurate information.
- Request deletion of certain information.
- Request restriction of or object to certain processing.
- Receive certain information in a portable format.
- Withdraw consent where processing is based on consent.
- Exercise other privacy choices or rights provided by applicable law.
These rights may be subject to exceptions or limitations under applicable law.
To exercise a privacy right, contact us at info@iprep.online. We may need to verify your identity before processing certain requests. We will respond within the timeframe required by applicable law.
10. Children’s Privacy
Our Services are intended for a general audience and are not directed specifically to children under 13.
We do not knowingly collect personal information from children under 13 in circumstances where parental or guardian consent is required by applicable law. If we learn that we have collected such information without required consent, we will take appropriate steps as required by law.
Parents or guardians who have questions or concerns regarding a child’s personal information may contact us at info@iprep.online.
11. Business Transfers
If iPREP is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, practices, technology, or legal requirements.
When we update this Policy, we will revise the “Last Updated” date above. Where required by law, we will provide additional notice or obtain consent regarding material changes.
13. Contact Us
If you have questions about this Privacy Policy or would like to exercise a privacy right, contact us at: